What is activist phone calling (also known as “phonebanking”)?
Making phone calls to voters on behalf of a candidate or issue is a valuable method of getting out the vote, gathering vital information, and drumming up support. Recent technology has made talking one-to-one with potential voters and supporters easier than ever, anonymous and more efficient. It can also be a lot of fun talking with voters about a candidate or issue you are passionate about!
Key phone banking information:
- Many phone banks are done via Zoom – you don’t have to go into an office.
- Calls are made through a computer program (app) which can be done on your laptop, phone or tablet and dials the numbers for you. You are not using your own phone.
- Headphones can be helpful to reduce ambient noise.
- Volunteers are provided scripts of what to say and how to answer questions.
- Training on how to use the calling app and reviewing of the script is provided at the beginning of every phone bank. You will be provided written guidance on using the calling tool as well as a written script with answers for common questions you may receive.
- The calls you make are anonymous – calls do not show up as coming from your phone number.
- Typically you are not trying to “convince” people to vote for a candidate or support an issue — you are most likely calling voters that are likely supporters but need a friendly nudge to vote or take action.
How to get started:
- Volunteer Blue provides the following resources for finding phone calling opportunities:
- Volunteer Blue calendar filtered for phone banks:
- https://volunteerblue.org/calendar/month/?tribe_action-type%5B0%5D=170.
- You can do additional filtering for state, day of the week, time of day, etc.
Useful Tips
- Run through the script before you begin making calls. Note where you need to record responses on the calling app or program. Typically, there is a drop-down menu with options on how to record the interaction.
- Use the script as a guide but find your own rhythm and pace. Listen and engage.
- Be friendly, upbeat, and courteous. Smile even though no one can see you — it really does help!
- Don’t waste time by engaging with someone who doesn’t support the candidate. Thank them for their time and move on.
- Try to talk with everyone listed at that address once you have someone on the phone.
- Set realistic expectations: many people will not answer; but the more calls you make the more likely you will reach voters who need contacting.
